Spinal and Sports FAQs

What is physiotherapy?

Physiotherapy, (commonly referred to as physio) is a profession in which university qualified physiotherapists gain extensive knowledge in physiology and anatomy to assess, diagnose, treat and rehabilitate a variety of health concerns through physical means.

Physiotherapy can help to alleviate pain and stiffness or improve mobility for individuals who have suffered various disorders from birth, have been injured or are experiencing difficulties as a result of ageing or life-changing events. In fact, most people are commonly aware that physiotherapy can be useful to help treat injuries, however physiotherapy treatment can also be extremely beneficial for cardiorespiratory conditions, neurological conditions, women’s health, occupational health, orthopaedic conditions and paediatrics, just to name a few.

Physiotherapists work directly with their patients to develop the most appropriate method for treatment. Utilising a variety of scientific and evidence based approaches, physiotherapy treatments may involve massage, exercise programs, breathing techniques, hydrotherapy, joint mobilisation and the use assistive devices such as splints and crutches.

At Spinal and Sports Care, we offer a broad range of physiotherapy treatments at our Wetherill Park, Castle Hill & Parramatta locations. To learn more about how our experienced physiotherapy team can help treat your condition, click here. Alternatively, book online or call (02) 9683 1110 to arrange an appointment.

What is chiropractic?

Chiropractic (sometimes referred to as chiro), focuses on the various joints in the body, spinal health and the connection that these body parts have in relation to the nervous system. A chiropractic practitioner diagnoses and treats various spine related, painful joint issues and neuromusculoskeletal conditions by using manual therapies as opposed to medication or surgery. Chiropractic treatments aim to restore joint function and support the nervous system in order to alleviate pain, reduce inflammation and manage conditions

Chiropractors provide a variety of evidence-based treatments, including chiropractic adjustments or spinal manipulation, mobilisations, soft tissue therapy, ultrasound, electrotherapeutic therapy, cold laser therapy, Extracorporeal Shockwave Therapy (ESWT) and traction, dry needling, nutritional advice, home exercises and self management strategies.

At Spinal and Sports Care we also have sports chiropractors who have a special interest and additional qualifications in rehabilitating sports injuries and optimising sports performance through chiropractic treatments. For athletes, spinal and peripheral joint injuries can hinder sports performance as a result of restricted range of movement, reduction in strength and weakened endurance. Therefore, sports chiropractors aim to improve neuromusculoskeletal functioning through various chiropractic treatments in order to maximise athletic performance, treat sports-related injuries and prevent additional injuries from occurring in the future.

For more information on our general chiropractic and sports chiropractic treatments at Spinal and Sports Care, please call (02) 9683 1110. Alternatively, you can schedule an appointment to discuss your treatment options by making a booking online.

What is the difference between a physiotherapist and a chiropractor?

While chiropractors and physiotherapists share some similarities and may even work together for an overall treatment plan, the two professions have distinct differences historically.

The confusion between the two generally lies in the fact that both professions aim to treat musculoskeletal problems that have occurred as the result of injury, ageing, life changing circumstances, chronic illness or problems that have been present from birth. Through their therapies, both chiropractic and physiotherapy treatment aims to increase movement, promote strength and alleviate pain to improve an individuals overall health and wellbeing and allow them to participate in everyday activities.

However, the main difference between chiropractic and physiotherapy, is that chiropractors place great emphasis on spinal health and the relationship between the joints and the nervous system. Chiropractors believe that poor alignment can contribute to common pain experienced in many individuals. Therefore, chiropractic treatment generally uses manipulation techniques to promote better functioning.

Meanwhile, physiotherapy places a greater emphasis on movement and mobilisation techniques to strengthen weakened muscles and joints. Weakened joints or muscles can contribute to injuries and therefore pain, so strengthening on these joints and muscles can help treat injuries and prevent their reoccurrence.

What conditions do physiotherapists treat? 

Our highly skilled physiotherapists at Spinal and Sports Care have a vast experience in treating a variety of musculoskeletal conditions. Physiotherapy can be beneficial to treat sporting and workplace injuries, sprains and strains, back pain, arthritis, pelvic floor conditions, frozen shoulder, tendonitis, neck pain, sciatica, cardiovascular conditions and paediatric conditions. Physiotherapy can also play a pivotal role in pre and post surgery rehabilitation to strengthen weakened areas and restore mobility.

What conditions do chiropractors treat?

At Spinal and Sports Care, our chiropractors have diverse experience in treating a variety of conditions. Chiropractic treatments may be of benefit to you if you suffer back pain, herniated discs, headaches, neck pain, sublaxation, sciatica, myofascial pain, osteoarthritis and more. Additionally, our sports chiropractors have great knowledge and experience in treating sports related injuries as well as maximising athletic performance by addressing abnormalities in the body’s neuromusculoskeletal system that may hinder performance and contribute to pain and injuries.

Do I need a referral to see a physiotherapist or chiropractor at Spinal and Sports Care?

While we do accept referrals at Spinal and Sports Care, a referral is not necessary to see our team of physiotherapists and chiropractors. However, in some circumstances a referral from a GP will allow eligible patients to access Medicare rebates under the Medicare Chronic Disease Management (CDM) plan, previously known as the Enhanced Primary Care plan (EPC). We also accept Work Cover or DVA claims upon consultation with your GP.

Additionally, in order to ensure a holistic treatment plan, Spinal and Sports Care may work with your GP closely. With your permission, we may send reports of your condition and the chiropractic or physiotherapy treatments you are receiving to ensure your medical file is up to date and encourage a complete care plan.

Where is a Spinal and Sports Care physiotherapy near me?

Currently, Spinal and Sports Care has three clinics conveniently located in Parramatta, Castle Hill and Wetherill Park with highly skilled chiropractors and physiotherapists. You can find details on our clinics below.

Parramatta Clinic:

Spinal and Sports Care Parramatta

32 Elizabeth Street,

Parramatta, NSW, 2150

Castle Hill Clinic: 

Spinal and Sports Care Castle Hill

Suite 5, Level 1

72-74 Cecil Avenue,

Castle Hill, NSW, 2154

Wetherill Park Clinic:

Spinal and Sports Care Wetherill Park,

Unit 2/1002-1010 Canley Vale Road,

Wetherill Park, NSW, 2164

Does private health insurance cover my physiotherapy or chiropractic costs?

At Spinal and Sports Care, we are proud to accept the majority of private health funds with our HICAPS health claims and payment solution. However, not all health insurance policies are the same and we advise that you check your policy cover before arranging an appointment to avoid any surprises.

Usually, you will need to have extras cover on your health insurance plan to be covered for partially subsidised physiotherapy and chiropractic treatments. Some common physiotherapy services that attract rebates with applicable policies include initial consultations and the development of treatment plans, follow up consultations, antenatal exercise classes and rehabilitation services. You may also receive rebates from your health insurance provider for hydrotherapy, Pilates, dry needling and electrotherapy if deemed medically necessary. Alternatively, chiropractic health insurance typically attracts rebates for chiro services such as massage, adjustments, X-rays, exercise programs and educational classes.

You should also be aware that many private health insurers have waiting periods or yearly caps on claims, so it is best to check with your provider to confirm your entitlements. 

Does Medicare provide cover towards chiropractic or physiotherapy sessions?

Unfortunately, many allied health services such as private physiotherapy treatments or chiropractic care is not covered under the current Medicare Benefits Schedule for the majority of patients.

However, if you have a chronic illness such as arthritis, diabetes, asthma, cancer, cardiovascular disease and more, you may be eligible to receive Medicare rebates provided that you have a Chronic Disease Management (CDM) plan as set out by their GP. This plan, formerly referred to as the Enhanced Primary Care Plan, gives patients with chronic illness greater accessibility to various services that can greatly improve their health and wellbeing.

For more information regarding Medicare eligibility, do not hesitate to call our friendly team at Spinal and Sports on (02) 9683 1110.

How much does a physiotherapy or chiropractic appointment cost at Spinal and Sports Care?

At Spinal and Sports Care, we’re committed to providing beneficial chiropractic and physiotherapy treatments to maximise our patient’s outcomes. We charge the following fees for chiropractic and physiotherapy treatments at our Spinal and Sports Care Clinics. Please note that these are the fees charged before any applicable private health insurance or Medicare rebates are applied.

Physiotherapy Treatments

Initial Consultation:    $135

Follow Up Appointments: $75

Massage Therapy: $70/hr

Chiropractic Treatments:

Initial Consultation: $135

Follow Up Appointments: $75

Sports Chiropractic Consultations: $75

Long Consultation: $115

Additional Services at Spinal and Sports Care

Dietitian Consultations: $95

Orthotic Consultations: $115

What is the cancellation policy?

Our team at Spinal and Sports Care we understand your time is valuable.  All of our practitioners do their best to run on time and your punctual attendance will assist this.  Arriving 5-10 minutes prior to your appointment time is appreciated.

Unfortunately, due to the unpredictability of any medical based practice, there will be times when our practitioners may run late.

Should your practitioner be running late, we will endeavour to contact you to let you know.  Alternatively, please feel free to ring us 30-60 minutes prior to your appointment to see if your practitioner is running on time.

Should you arrive late for your appointment, our front desk office staff will do their best to assist your practitioner provide you with your full treatment time, but in some situations, appointments will need to be rescheduled or treatment time reduced to accommodate your appointment.

We do understand that from time to time, plans may change and that it is necessary for you to change your appointment.

We politely ask that you please consider other patients whom also utilize our often limited appointment times, and contact us the day before should you need to reschedule or cancel your appointment.  Regular cancellations or late cancellations (with less than 24 hours notice) may incur a cancellation fee.

What are the opening hours to visit a chiropractor or physiotherapist near me at Spinal and Sports Care?

To provide the ultimate convenience to clients, each Spinal and Sports Care clinic has a various opening hours to suit your needs. The opening hours for each of our clinics are as follows:

Spinal and Sports Care Parramatta Opening Hours:

Monday:7:30am – 7:00pm
Tuesday:7:30am – 7:00pm
Wednesday:7:30am – 7:00pm
Thursday:7:30am – 9:00pm
Friday:7:30am – 7:00pm
Saturday:8:00am – 1:00pm
Sunday:CLOSED

 

Spinal and Sports Care Castle Hill Opening Hours:

Monday:7:30am – 6:30pm
Tuesday:7:30am – 1.00pm
Wednesday:1.00pm – 6:30pm
Thursday:7:30am – 4:30pm
Friday:7:30am – 6:30pm
Saturday:CLOSED
Sunday:CLOSED

 

Spinal and Sports Care Wetherill Park Opening Hours:

Monday:7:30am – 6:30pm
Tuesday:1.00pm – 6.30pm
Wednesday:1.00pm – 7.00pm
Thursday:1.00pm – 6pm
Friday:1.00pm – 6.30pm
Saturday:7.30am – 1pm
Sunday:CLOSED

 

How soon can I see a physio or chiropractor near me?

With three conveniently located clinics, Spinal and Sports has a wide range of appointment slots to accommodate your needs. If you need require immediate physiotherapy or chiropractic services, we recommend calling our friendly team on 9683 1110. Alternatively, you can book an available appointment within the next week by using our online booking function.

How long is a physiotherapy session?

At Spinal and Sports Care our physiotherapy sessions run anywhere between 30mins to 1 hour in order to adequately accommodate to your needs and address your concerns. Our physiotherapists take the time necessary to thoroughly consult on your condition and apply appropriate treatments to effectively manage and care for the problem.

How long is a chiropractic session? 

At Spinal and Sports Care, we offer a mix of standard consultations and long consultations with our experienced general and sports chiropractors in order to effectively consult on your condition and apply the appropriate chiropractic treatments necessary. This length, determined in consultation with our chiro’s, provides great benefit to both our patients and practitioners to ensure that you feel comfortable, understand the treatments provided by our chiropractors and adequately manage your concerns and exercise programs.

How often will I need to see a physiotherapist or chiropractor?

The frequency of chiropractic and physiotherapy visits at Spinal and Sports care greatly depends on your condition and/or the severity of the issue. Your practitioner will be able to advise on the appropriate length of treatment by developing a comprehensive treatment plan they wish to implement upon the initial consultation. Our aim is to have you up and running as soon as possible, and to ensure that you are actively involved in your treatment and rehabilitation/exercises. So, doing your provided exercises will ensure you will visit us less often.

What chiropractic and physiotherapy treatments does Spinal and Sports Care offer?

At Spinal and Sports Care, our qualified and highly experienced chiropractic and physiotherapy practitioners offer a variety of treatment solutions to our patients. We may offer treatments such as massage therapy, corrective exercise and injury rehabilitation, cold laser therapy, orthotic therapy, dry needling, myofascial release and VAX-D treatments, just to name a few.

In addition to our comprehensive chiropractic and physiotherapy offerings, we also have experienced dietitians in clinic to offer holistic treatments that improve overall health and wellbeing.

Is there anything I need to bring to my first appointment at Spinal and Sports Care?

At Spinal and Sports Care, we develop individualised treatment plans specific to each patient’s needs. With this in mind, the items you bring along to your appointments will differ depending on your condition.

However, it is advised that you bring recent X-ray, MRI, ultrasounds or CT scan results if you have them. If you have been provided with a referral from a GP, surgeon or other health professional, it is a good idea to bring that along as well.

Additionally, if you’re a Work Cover or DVA patient, you will need to bring the applicable documents with you to process your claims. Similarly, if you are receiving physiotherapy or chiropractic treatments as a part of a Chronic Disease Management plan, the appropriate documents will be needed in order to process Medicare rebates.

What should I wear to my physiotherapy or chiropractic appointment?

It is recommended that you wear comfortable clothing that also allows our practitioner to access the area of concern. For example, if you are visiting our physiotherapists due to a knee injury, wearing shorts is ideal so that our practitioners can easily assess the area.

What should I expect from my first appointment with Spinal and Sports Care?

Our team at Spinal and Sports Care is committed to providing an enjoyable and relaxed atmosphere at our clinics to ensure our patients are comfortable in our care. Our practitioners will undertake a comprehensive analysis of your condition by assessing the area of concern or discussing your condition, as well as analysing any X-rays, scans and results you may bring along. Our practitioners will also work with you to determine goals for your treatment.

You can then expect that our physiotherapy and chiropractic practitioners will discuss the findings of their assessment and use your goals to develop a proposed treatment plan in relation to the findings. Your practitioner will then thoroughly advise on the proposed treatment options highlighting both the benefits and any potential risks associated so that you can make an informed decision in relation to your treatment. This educational and informative consultation ensures that both the patient and practitioner have a firm understanding on the concern and move forward with suitable, evidence-based options that will be of benefit to achieve your goals.

Where reasonable to do so, we will commence your treatment on the first consultation.

Can Spinal and Sports Care write me a sick leave certificate?

Our physiotherapists, chiropractors and sports chiropractors can provide sick leave certificates valid for 24 hours, providing it is within our scope of practice. If you believe you may need additional time off, you will need to visit your GP in order to access a valid medical certificate for longer durations.

How can I make an appointment to see a chiropractor or physiotherapist at Spinal and Sports Care?

Booking an appointment at Spinal and Sports Care is simple. You can call our friendly team on (02) 9683 1110 to arrange an appointment. Alternatively, you can utilise our easy to use online booking system. Simply choose your desired location, select your service and choose the time that best suits you.

What conditions does a sports chiropractor or physiotherapist treat?

Sports chiropractors and physiotherapists have experience in treating sports related pain or injuries while also optimising performance for athletes of all abilities through their treatments.

For elite and amateur athletes, improper joint movement and biomechanics can greater hinder performance, thus sports chiropractors work to address these issues. For example, track and field athletes with a poor gait may experience pain the lower limbs of the body resulting in weakened performance when training or competing and a higher risk of injury. Chiropractic and physiotherapy practitioners analyse these issues and develop an individualised treatment plan to correct the athletes gait, which will in turn alleviate past pain for improved performance and prevent sports related injuries.

Our practitioners also help rehabilitate injuries acquired through sport by using various treatments such manipulation, mobilisation, soft tissue therapy, electrotherapy, exercise, strapping or nutritional advice.

Do you treat worker’s compensation cases at Spinal and Sports Care?

Yes! Our practitioners at Spinal and Sports Care are Work Cover accredited providers and have great experience in working with Worker’s Compensation claims. Before you make an appointment with Spinal and Sports Care in regards to work related injuries, ensure you have followed the necessary procedures. You should have notified your workplace of the incident and consulted with your GP and be provided with a medical certification. You should then receive a Work Cover claim number from your insurance provider.

Our practitioners provide a range of solutions depending on your injury, ranging from acute pain management to strength retraining. Spinal and Sports Care also works directly with you, your insurance company and your GP to ensure a holistic and effective treatment.

Invoices and fees for Worker’s Compensation patients will be directly sent to the insurance company to provide peace of mind and easy accessibility of services.

Do you treat Department of Veteran Affairs (DVA) patients?

At Spinal and Sports Care we are proud to provide assistance to DVA patients. Our team works closely with the Department of Veteran Affairs, along with your GP to inform your health care providers of appropriate treatments and to ensure holistic care.

Our team also utilises Medicare Online Claiming to ensure that patients are not charged a Gap Fee for the services they access, providing the ultimate accessibility for patients. DVA patients also have the added benefit of transportation arrangements as organised by our staff, in order to ensure worry-free access to and from your treatments.

Why should I choose Spinal and Sports Care?

Spinal and Sports Care is a team of professional chiropractors, sports chiropractors, physiotherapists, dietitian and naturopaths. Our dynamic team is dedicated to providing holistic treatment solution that aim improve the overall health and wellbeing for a range of individuals suffering with common conditions and ailments.

Our dedicated team work directly with patients to deliver high quality and individualised treatments that address the patients condition. With a strong focus on evidence based treatments informed by clinical research and years of experience, our team assess, diagnoses, treats, manages and prevents a diverse range of disorders and injuries.

Upon consultation, our team will thoroughly assess the concern, develop a treatment plan and even begin treatments if applicable. We also work closely with GP’s and other health care providers to ensure a thorough and holistic treatment for patients.

Spinal and Sports Care also offers three conveniently located clinics with a variety of opening times to cater to busy individuals in the Parramatta, Wetherill Park and Castle Hill regions.

Additionally, our staff are members of highly regarded organisations including Sports Medicine Australia, Sports Chiropractic Australia, Australian Physiotherapy Association, Chiropractors Association Australia, Chiropractic and Osteopathic Association of Australasia, Federation of International Sports Chiropractors and Exercise and Sports Science Australia, further cementing our expertise and assurance for high quality treatments.